FAQs

Our Frequently Asked Questions section has been carefully compiled to allow our customers the opportunity to view the most often questions we receive

How are your products delivered?

For UK customers, we will send your order by Royal Mail post and delivery is within 5 working days.

Shipping to Europe, US and International

Delivery prices are included - and items are usually delivered as follows:

• US - 14 days
• Europe - 7 days
• International/Overseas - up to 21 days

Postal Orders

For postal orders please download our order form (You will need Adobe Acrobat Reader to open the form) and send the details along with your desired funding method (cash, cheque or postal order) to the address located on our contact page.

Can I return the blanket?

Yes, but it has to be within 14 days of receiving the blanket and it must be in the same condition you received it in, with labels still intact. See our Contact section for our address

What are the washing instructions?

We recommend a hand or gentle wash, lukewarm with no harsh detergents. Dry flat to maintain shape. Do not tumble dry.

How do I remove a stain?

We recommend a natural stain remover such as Bicarbonate of Soda or soda water. Bleach must not be used.

What does the bamboo receiving blanket feel like?

Soft, smooth and silky. The bamboo is processed and woven to provide maximum comfort on skin. It is delicate enough for sensitive infant skin.

Are Babyroyale products Organic?

Yes, they are. They are certified by the Control Union.

How big is the blanket?

90cm x 75cm

Is it safe to pay using my credit card?

Yes, it is. We are affiliated with PayPal – the world’s leading online payment portal.

Further Help

If we have not covered all or any of the information you require then please do not hesitate to contact us by clicking through to our contact page.

We are committed to providing excellent customer service and welcome your feedback or suggestions which may help us improve our services.